Cos'è Art&golD XOX CRM?

Art&golD XOX CRM è un software CRM web-based dedicato a gioiellerie e orologerie. Gestisce profilazione clienti, vendite, post-vendita e comunicazioni integrate tramite Email, WhatsApp e Social Network.

Perché è utile un CRM specifico per gioiellerie e boutique di lusso?

Il settore del lusso richiede profilazione avanzata, gestione di clienti premium, prodotti ad alto valore e processi di vendita complessi. Art&golD XOX CRM è progettato esattamente per queste esigenze, a differenza dei CRM generici.

Si integra con il mio gestionale attuale?

Sì. Art&golD XOX CRM è compatibile con qualsiasi gestionale aziendale e può essere integrato tramite API o sincronizzazioni personalizzate.

Posso usarlo da qualsiasi dispositivo?

Sì. Essendo completamente web-based, il CRM è accessibile da smartphone, tablet e computer, ovunque e in qualunque momento.

Il CRM supporta assistenza e post-vendita?

Sì. Include moduli dedicati per assistenza clienti, gestione riparazioni, garanzie, storico interventi e comunicazioni post-acquisto personalizzate.

CRM Software for Jewelry and Watch Retail

Art&golD XOX CRM is a web-based CRM software specifically developed for jewelry stores, luxury boutiques, and watch retailers.
It is designed to manage the entire customer lifecycle: profiling, sales, after-sales, communications, and internal operations.

Art&golD XOX CRM is a vertical CRM, built for premium sectors where clients are high-end, products are high-value, and sales processes are complex and relationship-driven.

Art&golD XOX CRM: the CRM designed for luxury retail

A CRM built for jewelry stores, luxury boutiques, and watch retailers

Art&golD XOX CRM allows you to manage the full customer journey through:

Advanced customer profiling
Purchase history and preferences
Preferred brands and viewed products
Integrated communications (Email, WhatsApp, Social Media)
Sales and after-sales management

It also includes internal collaboration tools such as chat, tasks, shared calendars, and project management.

The platform integrates with any ERP or management software and is designed to increase customer loyalty, average order value, and internal organization efficiency.

Who Art&golD XOX CRM is for

Art&golD XOX CRM is ideal for:

Independent jewelry stores
High-end luxury boutiques
Watch retailers
Multi-brand luxury stores
Retailers who need advanced customer profiling

What does Art&golD XOX CRM do?

Advanced customer profiling

Brand, model, and material preferences
Viewed and desired products
Complete purchase history
Customer interest and engagement indicators
Automatic segmentation of top clients

Customer activity management

Store visits and product try-ons
Communications and follow-ups
Sales negotiations
Personalized reminders and anniversaries

Centralized communication

Send communications directly from the CRM via:

Email
WhatsApp
Social networks

All without leaving the platform.

Improved internal organization

Built-in tools include:

Internal chat
Task management and assignments
Shared calendars
Project management

Sales and after-sales support

Proposal management
Deal progress tracking
Complete customer history
Dedicated customer care and after-sales assistance

Why Art&golD XOX CRM is different from other CRMs

Art&golD XOX CRM is not a generic CRM.

It is designed specifically for the luxury jewelry and watch sector, including features often overlooked by standard CRMs:

Jewelry customer journey tracking
Emotional and investment-driven products
Multi-brand purchase paths
Long decision-making cycles
Personalized follow-ups
Advanced after-sales requirements

Perfect for boutiques managing watches, jewelry, and luxury products with extreme precision.

Key benefits

Increase loyalty among premium clients
Anticipate customer desires before they ask
Improve conversion rates with intelligent follow-ups
Organize internal team workflows
Deliver a true luxury-level customer experience
Centralize all activities in one platform

A CRM designed to increase sales and customer loyalty

Art&golD XOX CRM helps your jewelry store to:

Understand every customer in depth
Offer the right product at the right time
Increase average transaction value
Bring more clients into the store through targeted communication
Manage internal operations with accuracy and consistency

Available integrations

ERP and management systems
Digital catalogs
WhatsApp Business
Email marketing platforms
Shared calendars
Ticketing systems

How integrated communication works

Directly from the CRM you can send:

Personalized emails
One-to-one WhatsApp messages
Social notifications
Targeted campaigns to selected customer segments

Every interaction is automatically recorded in the customer profile, ensuring complete visibility and continuity.

FAQ

What is Art&golD XOX CRM?

Art&golD XOX CRM is a web-based CRM software designed for jewelry stores and watch retailers. It manages customer profiling, sales, after-sales, and integrated communications via Email, WhatsApp, and Social Networks.

Why is a CRM specifically designed for jewelry stores and luxury boutiques useful?

The luxury sector requires advanced profiling, premium customer management, high-value products, and complex sales processes. Art&golD XOX CRM is designed specifically for these needs, unlike generic CRM solutions.

Does it integrate with my current management system?

Yes. Art&golD XOX CRM is compatible with any business management system and can be integrated via API or custom synchronizations.

Can I use it from any device?

Yes. Being fully web-based, the CRM can be accessed from smartphones, tablets, and computers, anywhere and at any time.

Does the CRM support customer service and after-sales?

Yes. It includes dedicated modules for customer support, repair management, warranties, service history, and personalized post-purchase communications.