Our CRM software solution is the result of our collaboration with the largest Jewelry and Watch Brands, which have allowed us to develop an interactive solution, available for any business management program, through web platforms usable anytime from any device.
Here we introduce “Art&golD – XOX” CRM, a web based platform specifically for categorization and administration of costumers, also useful for the promotion of activities and news of various kinds. The luxury and high jewelry sector is exclusive and dedicated; it needs an equally superb and functional support that takes into account the peculiarities and strategic and operational processes that differ from any other sector.
In the specific, the Art&golD – XOX CRM software allows you to:
- enhance the very high customer profiling, based on an accurate definition of desired and chosen products;
- monitor all the activities shared with the customer;
- promote communication, moving from the business proposal to sales and after-sales, integrating within the same, an attentive and timely customer care and assistance service;
- get a personalized advanced management of your customers’ master data;
- schematize preferences on the analysis of purchase history and approval ratings of products viewed in store or on the website.
Communicate with your customers via eMail, Whatsapp or Social Network, while within the internal management of the company you can take advantage of Chat, Task, Calendar and Projects tools.
